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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amanda Drees

December 10, 2024

5  out of  5
rating by Amanda Drees
"I have had the best service from this office. They are always willing to assist me with whatever I need. Everyone I have dealt with has been professional and taken the time to listen to what I need."
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Jared Jones

December 6, 2024

5  out of  5
rating by Jared Jones
"Always are on top of things and proactive with reaching out"
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Dawna lusby

December 6, 2024

5  out of  5
rating by Dawna lusby
"The most responsive insurance provider I’ve ever dealt with! Definitely recommend!"
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Saran Ahmad-Spratts

December 6, 2024

5  out of  5
rating by Saran Ahmad-Spratts
"I always receive the best customer service when I call in with questions. Everyone is so pleasant!"
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Matthew Phillips

December 5, 2024

5  out of  5
rating by Matthew Phillips
"I have nothing but great things to say about this agency. Jamie is absolutely fantastic!!! She always responds to any questions that I have. She has spent hours helping me get my policy the way I want it for coverage and for my budget. I highly recommend State Farm and Mark Miklautsch"
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Sherwannah Young

December 3, 2024

5  out of  5
rating by Sherwannah Young
"Great service! Competitive prices!!"
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Sean Renken

December 2, 2024

5  out of  5
rating by Sean Renken
"Agents are always courteous and quick to take care of anything I’m calling about. Highly recommend!!! Five stars"
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Patrick Jones

November 29, 2024

5  out of  5
rating by Patrick Jones
"I reached out to switch my home and auto insurance. I talked with Conner and he was incredibly helpful with the process."
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Tareja Wilson

November 22, 2024

5  out of  5
rating by Tareja Wilson
"Very helpful didn’t take long to have my questions answered and also knowledgeable"
We responded:
"Thank you Tareja for the 5 Stars!"
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Skip Phelps

November 13, 2024

5  out of  5
rating by Skip Phelps
"I recently reached out to Mallory Middendorf at the College Hill Office, and she was fantastic. The team there, along with the staff at their other location, are incredibly efficient and helpful. I sent over my policy declaration pages, and the team at College Hill had quotes ready for me the next morning. By the end of that day, my new insurance was in place. The coverage is the same or even better in some areas, and they are saving me $2,800 per year. I highly recommend giving them a call to see how they can assist you."
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De’Jah Jones

November 6, 2024

5  out of  5
rating by De’Jah Jones
"Very straightforward. Warm welcoming company. The staff is very nice. And if I have any questions, they are sure to give me the answers. I’ve been working with State Farm for years. No company can compare."
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Marah Sands

November 1, 2024

5  out of  5
rating by Marah Sands
"I am very pleased with this agency!! I would recommend having Conner as your agent. Conner is great and very personable. He connects with you and doesn’t view you as a number. I have car and life insurance with State Farm. He makes policy recommendations that fit your lifestyle and make sense. He also gives his input on experiences he’s had with his own policies. He’s all around a great guy."
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Linda Henley

October 30, 2024

5  out of  5
rating by Linda Henley
"I was in need of quality insurance at a affordable price,as my insurance went up up up,due to no fault of my own...and they got me the coverage i needed fast friendly and a fraction of the cost of my old insurer. They are truly big enough to give you what you need and small enough to be personal and take time with the details. Thanks so much!"
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Mishonda B

October 16, 2024

5  out of  5
rating by Mishonda B
"I call and no matter what rep I get, this office is extremely helpful. The customer service is above and beyond . I have been a customer for a little over 10 years and have no intentions of shopping elsewhere. Thanks State Farm!"
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Vickie Appel

October 10, 2024

5  out of  5
rating by Vickie Appel
"I called Mark Miklautsch State Farm Insurance and connected with Colton. Colton was very knowledgeable and helpful with understanding the policy. He was patient and was there for me every time I called and asked him questions. I compared several insurances and they were reasonable for what I needed. If you are looking for insurance I would recommend State Farm"
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Kate Gerde

October 2, 2024

5  out of  5
rating by Kate Gerde
"I had an exceptional experience working with Matt at State Farm for my car insurance needs. From the start, they’ve been professional, knowledgeable and extremely responsive. What stood out most was their dedication to finding the best possible rates without compromising on coverage. I felt confident that I was getting the best deal and their personalized service truly makes a difference. I highly recommend them for anyone looking for a trustworthy and reliable insurance agent!"
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scott finnell

September 24, 2024

5  out of  5
rating by scott finnell
"I thought there was no use in getting a quote for home, auto and umbrella insurance from State Farm. I used State Farm about 25 years ago but felt the costs had become too high, so I switched to "discount" insurers. Colton Lipps with the Miklautsch agency proved me wrong. Same deductibles, almost identical coverage, very competitive costs and an office close to my home, not just an 800 number and waiting in a que. I sure am glad Colton did not accept my putting him off and figured some quotes anyway. Give State Farm a shot. It only takes a few minutes and you may very well be pleasantly surprised...just like me."
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Chris Wenz

September 20, 2024

5  out of  5
rating by Chris Wenz
"Was very nice and easy to deal with.. Best rates out of 7 other companies I will definitely suggest them to family and friends..."
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michael Brewer

September 5, 2024

5  out of  5
rating by michael Brewer
"Very helpful"
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l m

September 5, 2024

5  out of  5
rating by l m
"Friendly Staff"
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Lucy Lajara

August 30, 2024

5  out of  5
rating by Lucy Lajara
"Super friendly and really easy process! Great experience overall!"
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Terry Schneider

August 29, 2024

5  out of  5
rating by Terry Schneider
"Very friendly, easy to work with. I have no complaints. Rates are great, been with State Farm for years."
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stephanie davis

August 28, 2024

5  out of  5
rating by stephanie davis
"Very friendly and always helpful!"
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Ellen C

August 27, 2024

5  out of  5
rating by Ellen C
"Highly recommend this group at State Farm. They were quick to respond and answered my many questions/concerns. They were pleasant and helpful in explaining different aspects of policies and what would be good to add, etc. Shout out to Colton & Matt! :)"
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Samantha Schon

August 24, 2024

5  out of  5
rating by Samantha Schon
"Awesome agency and so easy to work with!"