Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scott Boles

Scott Boles

April 18, 2025

5  out of  5
rating by Scott Boles
"Great people better to deal with than Allstate"
Profile photo of Andrew Eastman

Andrew Eastman

April 18, 2025

5  out of  5
rating by Andrew Eastman
"Mark and Matt have taken great care of us! The service is top notch, and we have really good rates for excellent coverage. Highly recommend"
Profile photo of David McDaniel

David McDaniel

April 10, 2025

5  out of  5
rating by David McDaniel
"They are really nice people and they try to help you as best they can. Nothing but good experiences"
We responded:
"Thank you for the great review, David! "
Profile photo of Heather Allen

Heather Allen

April 10, 2025

5  out of  5
rating by Heather Allen
"I dropped progressive due to them charging me for things they shouldn't called state farm and they have been a blessing my payments are lower and they have a team that cares"
We responded:
"That's great, Heather! We are so glad you made the switch! "
Profile photo of Amber Cochran

Amber Cochran

April 3, 2025

5  out of  5
rating by Amber Cochran
"Great customer service. Low payments easy process"
We responded:
"Thank you, Amber!"
Profile photo of Queenie Avery

Queenie Avery

April 2, 2025

5  out of  5
rating by Queenie Avery
"I love my agent ! They have been nothing but helpful and making process simple."
We responded:
"We love having you as a policy holder! Thanks, Queenie!"
Profile photo of Nicole Clunan

Nicole Clunan

March 29, 2025

5  out of  5
rating by Nicole Clunan
"Our local angency always answers the phone, they’re friendly, efficient, and help us in getting the best rates for our coverage. Thanks to Colton, Emily, Matt & the others. Highly recommend!"
We responded:
"Appreciate the kind words, Nicole! Thanks for trusting us with your business!"
Profile photo of Linda Litschgi

Linda Litschgi

March 27, 2025

5  out of  5
rating by Linda Litschgi
"I spoke with Jamie to make my payment and she was so ver kind and sweet . I always feel like everyone takes very good care of me at this location and office . I would recommend everyone give them a call and use them ."
We responded:
"Thank you for the great review, Linda!"
Profile photo of Roger Mersch

Roger Mersch

March 26, 2025

5  out of  5
rating by Roger Mersch
"This agency is always helpful and does a good job administering my insurance."
We responded:
"Appreciate the great review, Roger!"
Profile photo of Yolandra White

Yolandra White

March 23, 2025

5  out of  5
rating by Yolandra White
"My experience has been good, the representatives are always helpful and knowledgeable of what you need. They are very polite. I’ve been through several companies and this is the one I stuck with for the longest. I definitely recommend."
We responded:
"That's great to hear, Yolandra! We're so glad you've trusted us with your business!"
Profile photo of Amy Kehrer

Amy Kehrer

March 19, 2025

5  out of  5
rating by Amy Kehrer
"Staff is very friendly. Very quick with taking care of me and making changes to my policy."
We responded:
"Thanks, Amy!"
Profile photo of Nathan Davidson

Nathan Davidson

March 18, 2025

5  out of  5
rating by Nathan Davidson
"Julie was very helpful and completed my request in timely and friendly manner"
We responded:
"Great to hear, Nathan! Thank you!"
Profile photo of Tammy Hopkins

Tammy Hopkins

March 18, 2025

5  out of  5
rating by Tammy Hopkins
"I have been with State Farm for over 20 years. I have never had a problem. Their customer service is excellent. They know exactly who I am when I call. Extremely helpful always answers any questions or concerns. I have. I definitely recommend them to anyone especially the The one in Colerain Mark Miklautsch!!!"
We responded:
"Wow, that's so great to hear, Tammy! We appreciate your support!"
Profile photo of Amanda Jones

Amanda Jones

March 18, 2025

5  out of  5
rating by Amanda Jones
"Matt went above and beyond to help me and my daughter with insurance not only did he get me a deal he also dealt with multiple calls due to challenges and constant changes."
We responded:
"That's great feedback, Amanda! We make a point of getting every detail right!"
Profile photo of Kristine Upton

Kristine Upton

March 12, 2025

5  out of  5
rating by Kristine Upton
"Thanks for making the process easy as can be. Mark miklautsch had my wheels rolling in no time!!"
We responded:
"That's great, Kristine! We appreciate your trust in us!"
Profile photo of Lauren Bush

Lauren Bush

March 12, 2025

5  out of  5
rating by Lauren Bush
"Ava was very kind and gave me all the information I needed. Customer service has always been great!"
We responded:
"Thank you, Lauren!"
Profile photo of Denise McDonald (Born Free)

Denise McDonald (Born Free)

March 12, 2025

5  out of  5
rating by Denise McDonald (Born Free)
"I am so completely happy with State Farm Insurance and in particular the office of Mark Miklautsch. ALL OF THEM AND STAFF ARE SO PLEASANT AND SUPER HELPFUL!"
We responded:
"Love to hear it, Denise! Thanks so much for trusting us with your business!"
Profile photo of Scott Y

Scott Y

March 10, 2025

5  out of  5
rating by Scott Y
"I think the people working at Springdale rd. I’ve never had a issue with State Farm been a great experience with the office workers great people"
We responded:
"Appreciate the great review Gordon!"
Profile photo of Connie Lewis

Connie Lewis

March 10, 2025

5  out of  5
rating by Connie Lewis
"Questions and concerns were answered in a very efficient and complete manner"
We responded:
"Thank you, Connie!"
Profile photo of Rye Weiss

Rye Weiss

March 9, 2025

5  out of  5
rating by Rye Weiss
"My agent is very efficient and knowledgeable. The like that the office updates me on changes and keeps me informed of various products. I can always reach a PERSON."
We responded:
"Awesome feedback! Thank you, Rye!"
Profile photo of Tisha

Tisha

March 4, 2025

5  out of  5
rating by Tisha
"Always friendly and willing to help"
We responded:
"Thank you, Tisha!"
Profile photo of Jasmine Dunigan

Jasmine Dunigan

March 3, 2025

5  out of  5
rating by Jasmine Dunigan
"I love them I been dealing with them for years and it has been nothing but great things they know how to treat their customers right it’s like we are family now and I will continue to deal with them because they are the best"
We responded:
"What a great review! Thanks for being part of our family, Jasmine!"
Profile photo of deasha sanders

deasha sanders

March 3, 2025

5  out of  5
rating by deasha sanders
"I absolutely love working with State Farm and this team. The customer service is amazing! Everyone is so friendly and willing to help with anything they can! I usually work with Jamie who is the sweetest. She’s one of the reasons why I fell in love with having State Farm."
We responded:
"Thank you, Deasha and are glad you feel the same about Jamie as we do! "
Profile photo of Ebony Carruth

Ebony Carruth

February 28, 2025

5  out of  5
rating by Ebony Carruth
"Absolutely enjoy this office my family & I have been with them a long time & they have never disappointed. Thank you for the great support!!"
We responded:
"We appreciate it, Ebony! Thank you for trusting us with your business!"
Profile photo of Marika Burkart

Marika Burkart

February 28, 2025

5  out of  5
rating by Marika Burkart
"Jamie is very pleasant to talk to and made the transition to a new vehicle on my policy smooth and non-stressful. Thanks for all your help!"
We responded:
"That's so great to hear, Marika! Thanks for your feedback!"