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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristine Upton

March 12, 2025

5  out of  5
rating by Kristine Upton
"Thanks for making the process easy as can be. Mark miklautsch had my wheels rolling in no time!!"
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Lauren Bush

March 12, 2025

5  out of  5
rating by Lauren Bush
"Ava was very kind and gave me all the information I needed. Customer service has always been great!"
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Denise McDonald (Born Free)

March 12, 2025

5  out of  5
rating by Denise McDonald (Born Free)
"I am so completely happy with State Farm Insurance and in particular the office of Mark Miklautsch. ALL OF THEM AND STAFF ARE SO PLEASANT AND SUPER HELPFUL!"
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Scott Y

March 10, 2025

5  out of  5
rating by Scott Y
"I think the people working at Springdale rd. I’ve never had a issue with State Farm been a great experience with the office workers great people"
We responded:
"Appreciate the great review Gordon!"
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Connie Lewis

March 10, 2025

5  out of  5
rating by Connie Lewis
"Questions and concerns were answered in a very efficient and complete manner"
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Rye Weiss

March 9, 2025

5  out of  5
rating by Rye Weiss
"My agent is very efficient and knowledgeable. The like that the office updates me on changes and keeps me informed of various products. I can always reach a PERSON."
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Tisha

March 4, 2025

5  out of  5
rating by Tisha
"Always friendly and willing to help"
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Jasmine Dunigan

March 3, 2025

5  out of  5
rating by Jasmine Dunigan
"I love them I been dealing with them for years and it has been nothing but great things they know how to treat their customers right it’s like we are family now and I will continue to deal with them because they are the best"
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deasha sanders

March 3, 2025

5  out of  5
rating by deasha sanders
"I absolutely love working with State Farm and this team. The customer service is amazing! Everyone is so friendly and willing to help with anything they can! I usually work with Jamie who is the sweetest. She’s one of the reasons why I fell in love with having State Farm."
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Ebony Carruth

February 28, 2025

5  out of  5
rating by Ebony Carruth
"Absolutely enjoy this office my family & I have been with them a long time & they have never disappointed. Thank you for the great support!!"
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Marika Burkart

February 28, 2025

5  out of  5
rating by Marika Burkart
"Jamie is very pleasant to talk to and made the transition to a new vehicle on my policy smooth and non-stressful. Thanks for all your help!"
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Christy *

February 27, 2025

5  out of  5
rating by Christy *
"Great experience switching to State Farm, saved a ton over previous rate with a different company. Friendly helpful agent and office!"
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Jenna Hasselo McHugh

February 26, 2025

5  out of  5
rating by Jenna Hasselo McHugh
"We have been with Mike at State Farm for Auto and Home Insurance for many years now. He and his entire team are helpful, informative and I always feel like they have our best interest in mind as customers."
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Felicia H

February 26, 2025

5  out of  5
rating by Felicia H
"Everyone i have spoke to in the office had been professional and very polite about everything I have concerns about my account.."
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garrett morrow

February 25, 2025

5  out of  5
rating by garrett morrow
"Great to work with! Made the Home Insurance process easy to understand and even saved us money on auto!"
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Kenneth Smith

February 20, 2025

5  out of  5
rating by Kenneth Smith
"Very helpful and respectful."
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Valerie Singleton

February 12, 2025

5  out of  5
rating by Valerie Singleton
"I have been on and off with this office for years and honestly would not go anywhere else! Definitely care about the people they serve and getting the best rates and options for my family. I just recently did all life insurance policies and worked with Matt Paluga and he was awesome! The best part is with the options for life insurance, I will have my kids policies paid off by the time they are adults. Highly recommend Mark and his team!"
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Carrie Runck

February 8, 2025

5  out of  5
rating by Carrie Runck
"I’d been shopping for home and auto insurance since the auto and home I had kept increasing and seemed high. I’m glad I returned Colton’s call. He quoted me both and saved me 100’s of dollars. He was polite and thorough. I’m very pleased with my experience with Colton and State Farm."
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Zach Littleton

February 6, 2025

5  out of  5
rating by Zach Littleton
"Great insurance group. I will be honest I was extremely hesitant to switch from my old insurance company. These guys were pretty dedicated and getting me to switch. I didn’t think they would be able to save me money and they did. He saved me well over $100 a month on my truck so glad that I switched."
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Jill Taylor

February 5, 2025

5  out of  5
rating by Jill Taylor
"I have been with this State Farm agency since I was 16. I am now 60. They have always been so helpful & pleasant to work with & always taken care of any questions or concerns."
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Donald Julious

February 4, 2025

5  out of  5
rating by Donald Julious
"Great job"
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JButtelwerth

February 4, 2025

5  out of  5
rating by JButtelwerth
"I have been with the same insurance carrier for over 10 years and became frustrated with the continual increase in premiums and lack of customer support. However, I wasn't looking forward to having to get new quotes and change all of my policies as I figured it would be a long tedious process. I was given Colton's contact information and was able to obtain a quote, set up the new policies and be on my way in less than an hour. Great customer service."
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Shari Street

February 3, 2025

5  out of  5
rating by Shari Street
"Been with Mark Miklautsch for years, always great customer service."
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Jill Chapin

February 1, 2025

5  out of  5
rating by Jill Chapin
"The team has been amazing! For several months now they have reached out to me to inform me that my payment has not gone through for one reason or another. I have appreciated this to make sure that my insurance stays active. My automated payments have been set up now and things are good. Just want to send a big thank you to the team!"
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Sara Grecken

January 31, 2025

5  out of  5
rating by Sara Grecken
"I have been with State Farm for 18 years now. And have been with Marks office since he came to the Colerain area. I have since moved to the Dayton area but would never leave this state farm team. I absolutely love him and his entire team. They have helped me with my auto, life, home and other insurance needs. Everyone is beyond friendly and helpful. I highly recommend this office for any insurance needs you have."